Privacy Policy

Last updated: 28 July 2026

This Privacy Policy explains how Soft Signal Apps LTD collects and uses personal data when you visit softsignalapps.com or contact us about our business and services.

This policy applies only to this corporate website. Future applications and products may have their own privacy notices describing the data used by those services.

Who we are

Soft Signal Apps LTD is the controller responsible for the personal data described in this policy.

  • Company number: 17366908
  • Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
  • Email: hi@softsignalapps.com

Personal data we collect

Information you provide

If you contact us by email, we may receive your name, email address, company or project information, the contents of your message, and any other information you choose to provide.

Please do not send sensitive personal data unless it is necessary for your enquiry and we have agreed an appropriate way to receive it.

Technical and security information

When you visit the website, our hosting and delivery provider may process standard technical information needed to deliver and protect the site. This may include your IP address, browser and device information, requested pages, timestamps, and diagnostic or security events.

Local theme preference

If you change the site’s light or dark appearance, that preference is stored locally in your browser. Soft Signal Apps LTD does not receive the preference as part of an account or user profile.

The website does not currently provide user accounts, purchases, subscriptions, or newsletters, and it does not currently use Google Analytics, behavioural advertising, or advertising cookies.

Why we use personal data

We use personal data only where we have an appropriate lawful basis:

  • To respond to enquiries and discuss potential work. Depending on the enquiry, this is necessary to take steps at your request before entering into a contract or is in our legitimate interests in communicating with prospective clients and business contacts.
  • To operate, maintain, secure, and diagnose the website. This is in our legitimate interests in providing a reliable and secure website.
  • To comply with law and manage legal claims. This may be necessary to comply with a legal obligation or for our legitimate interests in establishing, exercising, or defending legal rights.

Where we rely on legitimate interests, we consider the nature of the information, the reason for using it, and the impact on your rights.

How we share personal data

We share personal data only where reasonably necessary for the purposes described above. Recipients may include:

  • Vercel, which currently provides website hosting and delivery infrastructure;
  • email and communications service providers;
  • IT, security, legal, accounting, and other professional advisers; and
  • courts, regulators, law-enforcement bodies, or other authorities where disclosure is required by law.

Service providers may process personal data only for the relevant service and under appropriate contractual or legal obligations. We do not sell your personal data.

International transfers

Some service providers may process personal data outside the United Kingdom. Where UK data-protection law requires a transfer safeguard, we use an applicable UK adequacy regulation or recognised contractual safeguards, such as the UK International Data Transfer Agreement or the UK Addendum, as appropriate to the transfer.

You may contact us for more information about the safeguards relevant to your personal data.

How long we keep personal data

  • Enquiry emails and related correspondence are normally kept for up to 24 months after our last meaningful contact.
  • Technical and security records are kept only for the period needed for website delivery, diagnostics, and security, taking account of the configuration and retention periods of the relevant provider.
  • We may keep particular records for longer where reasonably required by law, an existing contract, or the establishment, exercise, or defence of legal claims.

We delete or anonymise personal data when it is no longer required for these purposes.

Your data-protection rights

Depending on the circumstances, UK data-protection law may give you the right to:

  • request access to your personal data;
  • ask us to correct inaccurate or incomplete data;
  • ask us to erase personal data;
  • ask us to restrict how personal data is used;
  • object to processing based on legitimate interests;
  • receive certain personal data in a portable format; and
  • withdraw consent where processing is based on consent.

These rights are not absolute and exemptions may apply. To exercise a right, email hi@softsignalapps.com. We may need to confirm your identity before completing a request.

You may also complain to the Information Commissioner’s Office, the UK supervisory authority for data protection. We would appreciate the opportunity to address your concern first.

Security

We use reasonable technical and organisational measures designed to protect personal data. No internet transmission or storage system can be guaranteed to be completely secure.

The website may link to websites operated by other organisations. Their privacy practices are governed by their own notices, and we are not responsible for those websites.

Changes to this policy

We may update this policy when the website, our processing, or legal requirements change. The latest version will be published on this page with its revision date.

Contact us

Questions about this policy or our use of personal data can be sent to hi@softsignalapps.com.